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Frequently Asked Questions

Note: If you have an account, you can find more specific and tailored answers by logging in and going to Help → Q&A.

What is CateredAtHome?

It's an innovative take on getting diners and caterers in touch, enabling caterers to advertise and sell their culinary services, and enabling diners to find and book their catering requirements, as quickly and conveniently as possible.

For more information about who we are and what we do, please see the About and Tour pages.

What does it cost?

For Diners, it's completely free. Caterers can create an account and access some features for free, but to contact Diners they will require a subscription (see our Pricing Plans).

Where can I get customer support?

Visit the Help page.

Please do not write to us at our business postal address. It does not accept user correspondence.

What do you do with cookies?

In the CateredAtHome app, we collect data required to allow the app to function correctly, plus any additional data that you give your consent for us to use (for example, opting in to our newsletters).

For more details, see the Cookies Policy. Links are also provided at the bottom of any page.

What do you do with my personal data?

We use it for administrating the app and allowing it to function correctly (for example, to communicate messages and remember the state of bookings).

For more details, see the Privacy Policy. Links are also provided at the bottom of any page.